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Start on v3

If you are starting a new integration, build it on v3. It is the current API and the one this documentation leads with. It exposes a paginated list of containers and messages, direct access to messages, code groups in read, unlock kept separate from notify, gallery mode, and typed sender and recipient contacts with an explicit channel choice — none of which exist in 2.1.

When 2.1 still matters

2.1 remains the right choice in two specific cases, and only those two.

  • Your integration calls retarget — reassigning a container’s contact, language, code group, or additional data after creation.
  • Your integration relies on webhook delivery (messageUnlockEvent) to be notified when a message is unlocked.

v3 compared with 2.1

The two APIs are not layered — each has capabilities the other does not.

What each version has that the other does not
Capability v3 2.1
Paginated list of containers and messages Yes No
Direct access to messages (read and write) Yes No
Code groups in read Yes No
unlock kept separate from notify Yes No
Gallery mode (multiple messages per container) Yes No
Typed sender / recipient contacts with channel choice Yes No
retarget No Yes
Webhooks (messageUnlockEvent) No Yes

One key system, either version

Choosing a version is not an infrastructure decision. v3 and 2.1 authenticate against the same key management system — keys issued from that system are what call both APIs, not two separate setups to provision and rotate.